Question 1

How does the bot learn about my business?

Accepted Answer

You train Calyro by entering your product details, FAQs, pricing, and brand voice as text prompts, or by uploading documents (PDF, DOCX, TXT) on the Professional plan. The AI learns your tone and reproduces it in every conversation.

Question 2

Will it sound robotic?

Accepted Answer

No. Calyro's AI uses context-aware natural language understanding so responses feel genuinely human. It mirrors your brand voice and adapts to each conversation.

Question 3

What happens to leads it qualifies?

Accepted Answer

Qualified leads are automatically scored as hot, warm, or cold and pushed to your dashboard. You receive real-time email notifications for hot leads and can export everything as CSV.

Question 4

Can I customize responses?

Accepted Answer

Yes. You control the AI's responses fully through training prompts, knowledge base files, and conversation rules. You can also pause AI on specific conversations and take over manually.

Question 5

Is my Instagram account safe?

Accepted Answer

Yes. Calyro uses Meta's official Instagram Graph API. We are a Meta-verified integration and never use unofficial automation that could risk your account.

Question 6

What's the setup time?

Accepted Answer

Less than 5 minutes. Connect your Instagram business account, add your business details, and the AI starts responding to DMs immediately.

Question 7

Can I pause AI on specific conversations?

Accepted Answer

Yes. You can take over any conversation manually at any time. The AI hands off seamlessly when you step in.

Question 8

What file types can I upload for training?

Accepted Answer

On the Professional plan you can upload PDF, DOCX, and TXT files to train the AI on your product documentation, FAQs, sales scripts, and brand guidelines.